Frequently Asked Questions
Straight answers about pricing, moving day, and what happens after the truck leaves.
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About 2 College Brothers
Yes, 2 College Brothers is a licensed, bonded, and insured mover in both states it serves. Florida operations run under FDACS registrations IM2106 (USDOT 2787568, MC 982991) and IM3766 for Gainesville (USDOT 4063852, MC 1542498); Texas operations run under Texas Mover’s Registration #009912493C (USDOT 4175092, MC 1606546). Coverage includes umbrella, general liability, auto, cargo, warehouse, and workers’ compensation policies.
Every 2 College Brothers crew consists of W-2 employees who are background-checked, drug tested, uniformed, and trained through the Titan Up program, never day labor or 1099 contractors. Your crew leader is assigned the day before the move and calls you that morning with an estimated arrival time. Company trucks carry dual-facing GPS dashcams.
A 2 College Brothers quote reflects W-2 crews paid above-industry wages, ongoing training, and a maintained truck fleet, rather than day labor. Every residential move is backed by the Raving Fan Money Back Guarantee, which refunds the hourly rate of any mover who did not deliver the promised service.
Founded in 2010, 2 College Brothers provides local, intrastate, and long-distance moving; packing; commercial and office relocation; piano moving; white glove delivery; and senior, student, and military moves. Corporate relocation, school and university moves, warehousing, FF&E logistics, and distribution services are also offered. Full-service storage and load-only labor are available at many locations.
Pricing & Payment
Payment is collected at the end of your move, after the crew stops the clock and office dispatch confirms the final total. 2 College Brothers accepts cash, checks, and major credit cards with a 3.5 percent processing fee. Your moving consultant can also arrange financing before moving day.
Yes, 2 College Brothers requests a booking fee to reserve a spot on the schedule. The booking fee holds the date only, and changes or rescheduling are handled through your moving consultant or the operations team. You pay the remaining balance at the end of your move.
2 College Brothers will consider price matching under set conditions. To qualify, the competing mover must be local to your move’s origin, hold a DOT license in good standing, be BBB accredited, and have a matching Google star rating. Your moving consultant reviews price matching during the quoting process.
A trip fee, or truck fee, is a one-time flat charge covering fuel, mileage, and truck operating costs for a move. 2 College Brothers calculate the trip fee in advance from your move details, so traffic delays or fuel price changes on moving day do not change the amount.
Tipping is optional and never expected; if you want to recognize strong service, 10 to 15 percent of the final bill is the common guideline. Tips can be paid in cash or added to the final payment with your chosen method. A tip is never included in your 2 College Brothers moving quote.
Moving Day
All 2 College Brothers moving trucks are well-maintained 26-foot box trucks fitted with loading ramps, which provide ample space for most household inventories. Truck count is set during your estimate based on inventory size, and multiple trucks or multiple trips are assigned when a single truck cannot hold everything.
Yes, 2 College Brothers movers disassemble and reassemble furniture as needed to move it safely, and assembly work is part of standard crew training. Crews arrive with a standard tool kit, so mention specialty pieces that require an uncommon tool to your moving consultant in advance.
2 College Brothers does not transport weapons, loaded firearms, ammunition, explosives, flammable liquids, perishables, live animals, plants, cleaning supplies, alcohol, drugs or drug paraphernalia, or anything that could pose a risk to movers, the truck, or the rest of the shipment. Cash, jewelry, and important documents should travel with you. Your moving consultant can answer item-specific questions before moving day.
Storage, Supplies & Other Services
Yes, many 2 College Brothers locations offer on-site storage with full security. Climate-controlled and 24/7 surveillance options are available depending on the warehouse. Your moving consultant confirms storage terms, including minimum stays and the notice required to access stored items.
Yes, load-only service is available for PODS containers and U-Haul trucks you rent. Crews load and secure the items, and once the container or truck is closed, 2 College Brothers is no longer responsible for items it is not transporting. Load-only jobs are booked with a minimum of two movers for two hours.
2 College Brothers may be able to arrange covered or uncovered transport for cars, boats, and golf carts, depending on the origin and destination of the move. Availability varies by route, so raise the request with your moving consultant while your quote is being prepared.
Protection & Claims
Valuation is the mover’s liability for lost or damaged items. Every 2 College Brothers move includes basic valuation of $0.60 per pound per item at no cost, the minimum under Florida Statute 507.04 and TxDMV rules; higher coverage runs from $6.00 per pound up to repair or replacement value, priced on your shipment’s declared value and sometimes carrying a deductible. Valuation is liability protection, not insurance.
If an item is damaged or missing after your 2 College Brothers move, you submit a formal claim, and the Raving Fans department, along with a dedicated claims manager, gathers details and works toward a quick, fair resolution. Basic valuation of $0.60 per pound applies unless higher coverage was selected before the move.
Damage claims are submitted through the 2 College Brothers claim form. Interstate claims are accepted up to 9 months after delivery; local and intrastate claims should be filed within the deadline printed on the bill of lading. Supplemental documents, photos, or information can be emailed to the claims team.